Terms and conditions

The rental of our accommodation and camping pitches is personal and may not be sub-let or assigned to a third party.

The reservation takes effect by the completion of the reservation contract. For all bookings made on-line, acceptance of the of the general terms and conditions of sale are deemed to create a contract between us.

Minors, aged under 18 on the date of arrival on site, must be accompanied by their parents or legal guardians.

We reserve the right to refuse requests made at the time of reservation.

RENTAL ACCOMMODATIONS:

  • All rental accommodation is fully equipped with furniture, crockery, pillows and duvet. Towels are not included.
  • Each accommodation or camping pitch is intended for a specific
    number of people and there is a surcharge for any additional sleeping spaces requested. For safety and insurance reasons, the maximum number of people in each unit of accommodation may not be exceeded. A baby is considered a person in calculating this occupancy.
  • Belair le camping reserves the right to refuse access to the campsite to groups or families arriving with a larger party size than the insured capacity of the rented accommodation.

PAYMENT CONDITIONS

For bookings made 7 or more days before the date of arrival, a deposit of 30% of the price of the reserved accommodation or pitch must be made at the time of booking. The remaining balance must be paid no later than 7 days before arrival.

For bookings made less than 7 days before the date of arrival, the entire stay must be paid for at the time of reservation.

Payment methods: Visa, Eurocard, Mastercard,  bank transfers. Payment on site (cash or pin) is possible after a deposit by credit card.

In the absence of payment on the due date (deposit and balance or full payment), Belair le camping reserves the right to cancel the entire booking.

CANCELLATION POLICY

In case of cancellation more than 28 days before arrival, the deposit will be returned in full.

In case of cancellation between 28 and 7 days before arrival, the deposit will be retained. In case of cancellation less than 7 days before arrival, the entire reservation amount is due.

Cancellation by Belair le camping
Except in case of force majeure, in case of cancellation by Belair le camping, the booking will be fully refunded. No compensation will be given as a result of this cancellation.

NO RIGHT OF WITHDRAWAL

In accordance with article L121-19 of the Consumer Code, Belair le camping informs its customers that the sale of accommodation/services provided is not subject to a cooling-off period of 14 days.

ARRIVAL AND DEPARTURE

Arrival and departure may take place on any day of the week, subject to site availability. For holidays in July and August, a mandatory minimum stay of 2 nights applies.

Arrival

Arrival is from 15:00 to 22:00. Please notify us of any late arrival before 18:00 on the planned arrival date, so that we can make any necessary arrangements.

The campsite reserves the right to re-rent the rented accommodation or the planned pitch without further notice, if there is a no-show on the day of the planned arrival. In such cases, all monies paid are non-refundable.

If you wish to arrive in the morning, the reservation will be charged as if it started on the previous day.

Any late variations to the party size or names of group/family members, must be reported on arrival as this may affect capacity of the unit and incur extra costs etc.

The campsite reserves the right to refuse entry to guests arriving with a larger number of participants than was indicated at the time of booking or if the names do not match on arrival.

The campsite reserves the right to refuse entry to guests arriving with a larger number of participants than was indicated at the time of booking or if the names do not match on arrival. In these circumstances, there will be no refund of any money paid.

Departure

On the scheduled day of departure, the rental accommodation or pitch must be vacated before 11:00 am and all outstanding amounts must be paid.

If the rented accommodation or pitch is not available at 11.00 am without agreement, an additional 25 Euros per hour will be charged.

Rental accommodations must be left in a neat condition and the inventory can be checked, any broken or damaged object is at the expense of the user, as well as the repair of the accommodation, if necessary.

If you plan to leave before Reception opens at 9h please notify us before 19h the night before.

Changes

Change of stay (date and/or type of accommodation) may be requested in writing (email). We will do our best to meet any such request, which may involve a change of rate.

Any request to shorten the duration of your stay will be considered a partial cancellation and subject to the cancellation policy.

Visitors

Visitors of registered guests must be reported to the campsite owners at all times. Visitors from registered guests are allowed only between 11am and 10.30pm and on payment of the visitor surcharge.

The campsite reserves the right to deny access to the campsite to unregistered persons.

Liability

Guests are responsible for their personal belongings (bicycles, etc.). The campsite declines all responsibility with regard to the personal belongings of the guests and in all cases of an incident with regard to the legal liability of the person responsible for the incident, other than the campsite itself.

ANIMALS

Dogs and cats are allowed on the campsite, provided they are kept on a leash at all times and a maximum of 2 per accommodation or pitch. For the rental accommodations there is a cleaning surcharge per dog or cat per stay.

Pets must not harm the peace and safety of other guests or pollute the campsite.

The campsite reserves the right to ask guests with pets who cause a nuisance to the other guests, or to pollute the campsite, to leave the campsite immediately, without any refund of amounts paid and still due.

CARS

Cars are not allowed on the campsite, except for loading and unloading.
The on-site speed limit is 10 km/h. A parking space for one car is available for each accommodation or camping pitch. All other cars must be parked outside the campsite.

All guests must respect our site ‘quiet time’ between midnight and 07:00.

COMPLAINTS

regarding the holiday must initially be submitted on site to the owners of
Belair le Camping so that they can find a solution.